LERT: LINUX EMERGENCY RESPONSE TEAM
Peter Jay Salzman started a subgroup within LUGOD named LERT --
The Linux Emergency Response Team. Originally, it was a play on
"CERT", the so-called computer security experts from Carnegie Mellon
University. It was goofy enough to keep. :-) In October 2001,
Henry House took over as the new coordinator (dispatch) for LERT.
The idea is simple. For a modest donation, we will travel to your home and install or fix your Linux installation. You don't have to lug all your equipment to an installfest or spend a billion hours trying to diagnose and fix what's wrong. For a donation to our group, we give your computer personal attention and we'll do all the work for you. The money you donate will go straight to the Linux User Group of Davis, so it's going somewhere worthy!
Why do we do this? It's a form of Linux advocacy. A way of giving back to the Linux community, and promoting Linux to the general public. It's also a great way to raise money for our LUG - The Linux User Group of Davis, one of the most active LUGS around. Lastly, we consider ourselves fairly competent Linux users, but each call is a learning experience, and we never shy away from an opportunity to learn.
We ask that you refrain from asking for LERT help to install Linux unless you are unable to attend our installfests. It is not appropriate for businesses use LERT as a substitute for hiring a technician or consultant.
For more information, or to request the services of LERT, contact the
LERT Dispatcher (Henry House). Please don't send me HTML mail; my system will reject it and I will not see it. You may contact Henry by telephone also: +1 530 753 3361 extension 13. If you don't hear back from us right away please try again --- also please let us know if you contacted LERT for help but were subsequently able to resolve the problem on your own.
Before you call or mail, you'll want to take a look at the LERT
welcome document (what you'll want to send)
and the
LERT release form which
releases us from damage. You'll be asked to sign this document before any
work is done on your computer.
Currently LERT is in transition to being a proper mailing list.
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