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Re: WD HDs (was Re: [vox] Hard Drives are cheap...)
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Re: WD HDs (was Re: [vox] Hard Drives are cheap...)



Actually, for the first two drives, I sent them back to WD and they
confirmed, in both cases, that it was a manufacturing defect.  After the
third one I heard that familiar sound and just bought a different brand
drive.  It wasn't so much a clicking as a loud clunking, the CS rep at WD
said the sound is caused by the read-write heads slamming against the sides
of the HD case.  Unfortunately they couldn't tell me what was causing the
heads to do that.  Oh well, fool me once shame on you, fool me twice shame
on me, fool me three times...what comes next?

Patrick
----- Original Message -----
From: "Foo Lim" <fwlim@ucdavis.edu>
To: <vox@franz.mother.com>
Sent: Thursday, October 25, 2001 2:10 PM
Subject: WD HDs (was Re: [vox] Hard Drives are cheap...)


> The HD that started clicking on me may have been due to me not giving
> enough space to the hole on the HD that says "Do not cover this hole."  I
> have an older 1.3G of theirs that is still working fine, but that may be
> the WD of old.
>
>
> On Thu, 25 Oct 2001, Patrick B. Lickiss wrote:
>
> > The scam is very simple...Western Digital makes some of the least
reliable
> > drives I've ever used.  I, for one, would much rather pay the extra
money
> > and get something that's not going to make a rather unpleasant clunking
> > noise when I turn the computer on after having used the drive for 3
months.
> > I've actually lost three WD drives to this same problem, all different
sizes
> > and different models.  Not only to their drives suck, but their customer
> > service is laughable.  In short, I think people are figuring this out
> > finally and that's why WD has such huge rebates, to try and drum up new
> > business.
> >
> > Patrick
>



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