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[vox-jobs] Fwd: Job Posting: VMware seeking experienced SystemAdministrators [Palo Alto]
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[vox-jobs] Fwd: Job Posting: VMware seeking experienced SystemAdministrators [Palo Alto]

Seen on SF-LUG:

> From: "Amanda Ford \(c\)" <aziswasser@vmware.com>
> Date: May 16, 2007 4:50:46 PM PDT
> To: <jim@well.com>
> Subject: VMware seeking experienced System Administrators
> Enterprise Technical Support Engineer
> Palo Alto, CA
> Job Description
> VMware develops virtualization infrastructure software that allows you 
> to use multi-operating systems on one server The server virtualization 
> market is expected to exceed $1Billion by 2007 and VMware has 90%+ of 
> the market share. 
> Currently we are seeking several talented individuals to join our 
> Global Support Services organization at our Palo Alto headquarters as 
> an Enterprise Technical Support Engineer.  This is not your typical 
> support organization! Here at VMware, our technical support engineers 
> are System Administration experts.  In this challenging role, you will 
> be providing outstanding support to highly technical customers who are 
> using VMware products. You will be working with a strong team of 
> System Administrators and Technical Support professionals. In addition 
> you will be developing in-depth knowledge of system administration, 
> networking, and storage technologies. We have multiple openings and 
> are seeking Level 1, 2, and 3 Support Engineers. This is an excellent 
> opportunity to join a fast growing company and expand your technical 
> skills and knowledge.
> Primary Responsibilities
> 	??? 	Responding to customer inquiries, primarily via telephone and email
> 	??? 	Resolving customer technical issues through diligent research, 
> reproduction, and troubleshooting
> 	??? 	Collaborating with customers, other departments, venders and 
> partners
> 	??? 	Reproducing customer issues in a lab environment
> 	??? 	Documenting all technical inquires, correspondence, research and 
> resolutions
> Requirements
> 	??? 	At least 1-3 years experience providing Windows and UNIX/Linux 
> technical support to customers
> 	??? 	Familiarity with the installation and configuration of Linux or 
> UNIX operating systems, as well as Windows environments
> 	??? 	Familiarity with the setup and operation of TCP/IP networking in 
> Windows or UNIX/Linux
> 	??? 	Outstanding verbal and written communication skills in English
> 	??? 	Good organizational, time management, and research skills
> 	??? 	Proven troubleshooting and problem solving skills in a technical 
> environment
> 	??? 	Able to multi-task and manage changing priorities
> 	??? 	Good understanding of X86 hardware architecture
> 	??? 	College Degree in Computer Science, Electrical Engineering, Math, 
> or equivalent work experience
> Additional Desired skills
> 	??? 	Enterprise environment exposure
> 	??? 	Familiarity with virtualization technologies and concepts or 
> VMware products
> 	??? 	Experience in storage technology such as SAN, iSCI, NAS
> 	??? 	Experience with Active Directory
> 	??? 	Language skills in Portuguese, Spanish, French, etc.
> 	??? 	Familiarity with backup software and procedures
> 	??? 	Experience administrating network hardware such as Cisco routers 
> and switches
> ***This is a full time employment opportunity with VMware, Inc. ***
> Interested candidates, please contact:
> Mandy Ford
> Recruiter, VMware, Inc.
> 650-842-9516
> aford@vmware.com
> Join my LinkedIn Network: http://www.linkedin.com/in/amandaford
> VMware is planning on going public at the end of summer so this is a 
> rare
> opportunity to get into VMware pre-IPO.
> http://www.vmware.com/company/news/releases/S1.html

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